5 - TRAINING AND CONTINUOUS SKILL
UPGRADATION
Following the recommendations of the experts who
participated in the National level Consultative Meeting,
the counsellors employed at iCALL's were put through a
rigorous twelve day training programme from 6th August
2012 to 18th August 2012, prior to the commencement of
the helpline services. The focus of the training was both
perspective building as well as skills training. The topics
covered were as follows:
1. Understanding Gender – Mithun Sarvagod
(Akshara Foundation)
2. Family in Crisis – Dr. Geeta Joshi (IPH)
3. Communication Skills – Adrian Rosario
4. Violence Against Women – Divya Taneja (RCI –
VAW, TISS)
5. Counselling Skills – Ms. Akanksha & Ms. Jill
(Ummeed)
6. Suicide – Johnson Thomas (Aasara)
7. Sexuality – Prabha Nagaraj (TARSHI)
8. Alternate Sexuality – Kavita Nair (Humsafar
21
Trust) & Shruti Chakravarty (LABIA)
9. Understanding Law – Adv. GH Khan
10. Addiction – Mr. Madhav & Mr. Inderjeet
(Muktangan)
11. Helpline Counselling – Pratibha Nagaraj
(TARSHI) & Sulabha Narayan (IPH, Maitra
Helpline)
as abridged from TISS iCall's annual report 2012-13
as abridged from TISS iCall's annual report 2012-13
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